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How to Prepare for Your Telemedicine Appointment

person holding phone while video conferencing with their doctor after learning how to prepare for a telemedicine appointment

Telemedicine, also known as telehealth, is the use of telecommunication technology to provide healthcare services remotely. This type of medical care is becoming increasingly popular as it allows patients to access medical care from the comfort of their own homes. Knowing how to prepare for a telehealth appointment may seem daunting at first, but by following a few simple steps, you will be ready in no time!

Connections Wellness Group has many locations throughout the Dallas – Fort Worth area but is committed to reaching even more Texans by offering telehealth mental health services. Call 940.360.4245 to learn more about our programs and services.

How to Prepare for Your Telehealth Appointment

You’ll want to focus on several key areas in preparing for a telehealth appointment. By creating a checklist and ensuring you are prepared, you can be assured of having a productive, convenient session from the comfort of your home. In preparing for a mental health telehealth appointment, you’ll want to address the following:

  • Technical setup
  • Paperwork
  • Notetaking

Technical Setup

The first step in preparing for your telemedicine appointment is ensuring that your technical setup is ready. This is often the most intimidating aspect of telemedicine. However, once you troubleshoot any technical problems and get things up and running, you should not have any technical issues in the future.

If you are uncomfortable or unfamiliar with technology, having a friend, relative, or service technician from your phone or internet company help you is a great idea. Most telemedicine appointments are conducted over video chat or phone calls. You will need access to either a computer or mobile device with a camera and microphone. It’s also essential to ensure that you have an internet connection that is stable and reliable during your appointment. If you are connecting via video chat, you will also need to install any necessary software required by your provider. Additionally, almost all cameras and laptops have built-in cameras, but if you use an older desktop computer, you may have to purchase a camera first.

Many people initially struggle with technical aspects of setup, but once you get everything working, you rarely have to modify it again. The ease and convenience of mental health telehealth appointments are worth the effort.


Before your telemedicine appointment begins, double-check with your provider to make sure that any necessary paperwork has been filled out and submitted prior to the start of the session. Depending on what type of appointment it is, you may need to submit the following before beginning:

  • Insurance information
  • Health records
  • Lists of medications
  • Personal documents

Make sure that everything has been taken care of before starting the appointment to avoid being interrupted by administrative tasks during the session itself.


Once your appointment has begun, don’t forget to take notes! Having notes from past appointments can help you keep track of changes in symptoms and treatments over time and can help inform conversations between yourself and your healthcare provider during future visits. If possible, try taking notes electronically so they can easily be accessed or emailed later if necessary.

Contact Connections Wellness Group for Your Mental Health Telehealth Appointment

Connections Wellness Group in Dallas/Fort Worth, Texas offers comprehensive mental health services through its convenient remote platform. We provide compassionate care while allowing you to receive treatment in the comfort of your own home or wherever your busy schedule takes you. With proper preparation and technical setup, a successful telehealth experience awaits you. By following the easy steps outlined above—including setting up a reliable internet connection and preparing any necessary paperwork—you’ll be well prepared for your next virtual visit. Call 940.360.4245 or contact us online to get started today!