Mental Health FAQs

What do you charge for your services?

 

Our services range in cost and insurance may provide some coverage. Some of the costs are outlined here:

• Counseling, all types – $150

• Psychiatric Evaluation, Initial Visit – $350

• Psychiatry, Follow-Up Visit – $200

Which insurance companies do you work with?

Connections Wellness Group is in-network with Blue Cross Blue Shield, Aetna, Cigna, Tricare, Magellan, Humana, Optum, all UHC plans (UMR, All Savers, United Shared Services, etc.), Baylor Scott and White Health Plan, Bright Health Care, Behavioral Health Systems.

We are not in-network with Medicare, and we are only in-network with Medicaid in Tennessee.

Are you in-network with Oscar?

 

We do not accept any Oscar health plans at this time.

Are you in-network with TRICARE?

 

We are in the process of obtaining an in-network facility contract for PHP/IOP with TRICARE, but with a referral from your PCP, TRICARE will acknowledge us as an in-network provider and allow in-network benefits.

What forms of payment do you accept?

 

We accept all major credit cards, checks, and cash.

Do you provide superbills to clients? If so, how much do you charge?

 

Yes, we can provide a superbill upon request, free of charge.

I am low on my medication. How do I request a refill?

 

Please visit our Medication Refill Request page to fill out the form and review other details.

How do I obtain my medical records and information?

 

Please visit the Medical Records and Information Requests page to find out how you or another organization can receive your records.

What do the letters behind the therapists’ and doctors’ names mean?

 

Our clinicians have a vast amount of experience and education. Some of the post-nominal titles you may see include:

• LCSW – Licensed Clinical Social Worker

• LPC – Licensed Professional Counselor

• LCDC – Licensed Chemical Dependency Counselor

• LMFT – Licensed Marriage and Family Therapist

• PhD – Doctor of Philosophy

• MD – Medical Doctor

• NP – Nurse Practitioner
  

What are the differences between the different types of counselors?

 

The answers may surprise you – there’s not a whole lot of difference between their licenses and practices. All licenses can practice therapy independently and are all licenses awarded by the state after an individual meets strict requirements. The main difference can be found in the educational approach received during their degree programs.

• Social workers are trained at the individual, family, group, and community levels.

• Counselors are trained with an emphasis on individuals.

• Marriage and family therapists are trained, unsurprisingly, with an emphasis on marriage and family.

Don’t overthink this, though! All the therapists are trained out of the same books, with the same theories, applying the same principles to the therapy relationship. The credentials behind their name should reassure you that they’re qualified and not cause confusion when selecting the best therapist.

Do you offer assessments for your partial hospitalization and intensive outpatient programs?

 

Yes, our team offers pre-admission screenings, which will be performed by a licensed master-level clinician. Every screening is reviewed collaboratively with our treatment team, and a recommendation for the next steps occurs on the spot. Contact us now to arrange your assessment.

How long is a typical session with a therapist?

 

Therapy sessions are typically 50-60 minutes.

I’m interested in being a therapist on your team. What benefits do you provide to your employees?

 

Connections Wellness Group offers numerous benefits to our clinicians, including:

• Competitive pay

• Insurance paneling & credentialing

• Electronic medical records

• Furnished office space

• Quarterly bonus options

• And much, much more!